Privacy Policy

This Privacy Policy explains how PRIMOREGGIMENTO.COM, operated by Fortina.it di Umberto Fortina, processes personal data collected through this website.

Data Controller

The Data Controller is:

PRIMOREGGIMENTO.COM - Fortina.it di Umberto Fortina
Via Giovanni Falcone, 37
28047 Oleggio (NO)
Italy
VAT No.: 02563320031
Tax Code: FRTMRT79B23F952Y
Phone: +39 342 3472042
Email: info@primoreggimento.com

Personal data collected

During navigation and use of the website, users may be asked to provide personal data, such as name, surname, email address, telephone number, billing and shipping address, and any other information necessary to process orders, respond to requests, provide customer support, or manage the services offered through the website.

Purposes of processing

Personal data may be processed for the following purposes:

to reply to user requests sent by email, contact forms, telephone, WhatsApp or other communication channels;
to manage orders, payments, shipping, returns and after-sales assistance;
to create and manage customer accounts;
to issue invoices and fulfil accounting, tax and legal obligations;
to send service communications related to orders or customer support;
to send promotional, advertising or marketing communications, only where permitted by law or where the user has given consent.

Legal basis for processing

Personal data is processed on the basis of one or more of the following legal grounds:

performance of a contract or pre-contractual measures requested by the user;
compliance with legal obligations;
legitimate interest of the Data Controller, for example for customer support, website security and protection of business rights;
user consent, where required, for example for certain marketing activities.

Processing methods

Data processing is carried out using electronic, telematic and paper-based tools, with procedures and security measures designed to protect personal data against unauthorised access, loss, alteration or disclosure.

Data is processed by authorised personnel and, where necessary, by external service providers appointed for activities connected to the operation of the website, order management, payment processing, shipping, accounting, technical support and marketing services.

Disclosure of personal data

Personal data will not be sold to third parties.

Personal data may be disclosed only where necessary to:

shipping companies and logistics providers;
payment service providers;
accountants, tax consultants and professional advisors;
technical service providers involved in hosting, maintenance and website management;
public authorities, where required by law.

Data retention

Personal data is stored for the time necessary to fulfil the purposes for which it was collected and, where applicable, for the retention periods required by civil, tax, accounting or other applicable laws.

Data processed for marketing purposes is stored until consent is withdrawn or until the user requests deletion, where applicable.

User rights

Users may exercise the rights provided by applicable data protection laws, including the right to:

access their personal data;
request rectification of inaccurate or incomplete data;
request deletion of personal data, where applicable;
request restriction of processing;
object to processing, where applicable;
request data portability, where applicable;
withdraw consent at any time, where processing is based on consent;
lodge a complaint with the competent data protection authority.

Requests may be sent to: info@primoreggimento.com

Cookies

This website uses technical cookies necessary for the proper functioning of the website, including cookies required to manage the shopping cart, user session and checkout process.

The website may also use analytics or third-party tools, where enabled, to understand how users interact with the website and to improve services. Where required by law, such tools are activated only after the user has given consent through the cookie banner.

Users can manage or disable cookies through their browser settings. However, disabling technical cookies may prevent some parts of the website, including the shopping cart and checkout, from working correctly.

Third-party services

The website may use third-party services related to payments, shipping, analytics, communication tools, social media links or embedded content. These third parties may process personal data according to their own privacy policies and applicable laws.

Changes to this Privacy Policy

The Data Controller may update this Privacy Policy from time to time in order to comply with legal, technical or organisational changes. Users are invited to check this page periodically.

Contact

For any request concerning the processing of personal data, users may contact:

PRIMOREGGIMENTO.COM - Fortina.it di Umberto Fortina
Email: info@primoreggimento.com